1.1. The headings of the sections in these regulations are for convenience only, and will not be used for the interpretation of these regulations and / or a section of its sections and / or for any other purpose. 1.2. It is hereby clarified that what is stated in these regulations is written in male language for convenience only, and everything stated in it is intended for both women and men.
Settings
In these Terms and Conditions, the following terms shall have the meaning as defined next to them, as follows: 2.1. 043158989. 2.2. The "Website" - the website - www.peteat.co.il 2.4. The "items" - food products, toys, care products and accessories for animals that appear on the website and are offered for sale to the final consumer. t2> 2.5. The "User" - any person, including a corporation, who may perform actions through the Website, and all subject to the fulfillment of the said conditions in the cumulative: 2.5.1. Eligibility to perform legal actions - the user Is qualified to perform legally binding actions; A user who is a minor (under the age of 18) and / or is not entitled to perform legal actions without the approval of a guardian, is required to inform his parents and / or his legal guardians (hereinafter: "the guardians") of the provisions of this policy and obtain their approval to perform any activity. Which is, within the site. The responsibility to inform the minors who wish to browse the site regarding the regulations, as well as the supervision of the minors' activities, in order for the minors to act in accordance with the terms of these regulations, applies only to the guardians. Any activity that will be performed by the minors on the website constitutes the consent of the minors and / or the guardians as stated in the terms of the regulations. The user has a valid Israeli credit card. The user has an active e-mail box on the Internet. 2.5.2.2.5.3. 2.6. "Inventory delivery date" - the date on which the inventory, delivered by the user, was delivered to the destination requested by the user. 2.7. "Date of execution of the order" - the date on which the transaction was approved by the credit company, the details of which were entered on the website by the customer and / or the date on which the order was placed through the website and it was determined that the payment will be made by cash. The shipping company in accordance with the company's terms and conditions and regulations. 2.8. "Business days" - Sundays-Thursdays in every calendar week, not including Fridays, Saturdays, the eve of holidays, holidays and holidays.
General
3.1. The website is a website on the Internet, which is operated by the company and is a virtual store for the purchase of products and services by the public who surf the Internet. 3.2. The provisions of these Terms and Conditions shall apply to any action taken by a "user" of the Site, as defined above. 3.3. These terms and conditions constitute a binding contract agreement between the user and the company, for all intents and purposes. The user of the site is considered to have read the regulations, accepted what was said in it and agreed to what was said in it.A user who does not agree to the terms of these terms, in whole or in part, is requested not to make use of the site. / Or a claim against the company and / or the site and / or the management of the site and / or anyone on their behalf, other than allegations related to the breach of obligations of the company and / or the management of the site and / or in accordance with these terms and conditions. t1> 3.4. The provisions of these regulations also apply to browsing / using the website using any computer and / or other communication device (cell phones, laptops, etc.). 3.5. The Terms and Conditions of Use of the Website are subject to change at any time in accordance with the Company's sole discretion. A change in the provisions of these regulations will require the wording of the updated regulations from the date of their publication on the website.
Using the
Site
4.1. The following is the variety of services and / or contents and / or actions offered on the site: Browsing and browsing various contents. Purchasing products and / or services. Creating a "Favorites List" - A list of user-selected items. Sharing and sending items from the site from the user to his friends and acquaintances via Email and / or sharing via social networks. Providing feedback and / or comments on items and / or content on the site, which will be posted on the site and / or on the company's instagram page. It is clarified that the company may restrict, in its sole and absolute discretion, the publication of the feedback. Tagging an item selected by the user via social networks. Content, marketing and advertising in various media of the user's choice. 4.1.1.4.1.2.4.1.3.4.1.4. 4.1.5. > 4.1.6.4.1.7. 4.2. The company does not undertake to provide all the said content and / or services, all or some of them, on a regular basis on the site and is given the sole discretion to change the list of content and / or services provided on the site, to change the site structure, appearance, design, scope and availability of the content and / or services within its framework as well as any other aspect involved in the site, without the need to give notice to users, who will not have any claim and / or demand and / or claim against the company In respect of making such changes and / or malfunctions that will occur in the course of their implementation. Such download and / or blocking may be accompanied by the deletion of all the information stored in it. 4.3.The company may disqualify and / or refrain from posting on the website and / or on the company's page on instagram any comment and / or feedback and / or photo and / or content (hereinafter: "the content"), which may harm the name of The company and / or the feelings of the public and / or is of a blatant or abusive nature in a sexual or other manner and / or which may cause a violation of any property rights and / or is contrary to the provisions of any law and / or For any other reason, at the sole and full discretion of the Company 4.4. The company may, in its sole and absolute discretion, remove and / or change any content of the users of the site and prevent any of the users of the site from registering (whatever is required) and / or the use of the services provided within it, in whole or in part. 4.5. Without derogating from the generality of the above, the users of the site undertake not to publish and / or upload to the site and / or operate on the site and / or present through the site any information and / or computer software and / or saying and / or content that amounts to defamation and / or Inaccurate and / or offensive and / or false and / or falsified and / or immodest and / or offensive to religious sanctuaries and / or of a character sexual and / Or threatening and / or racist and / or illegal and / or harmful and / or that contain any advertisement that is not of the company and / or pertaining to minors and / or that may lead to the identification of minors and / or contact with minors and / or Any other information that may infringe or infringe on the rights of any third party (including, but not limited to, intellectual property rights or the right to privacy; hereinafter also: "infringing information"). 4.6. The user of the services offered on the site hereby declares and confirms that he gives the company the full and exclusive right to use the content and confirms and undertakes that the company may use his name and / or image in any advertising and / or presentation of the content on the site and / Or on the instagram, at any time and without any consideration. 4.7. The user undertakes not to act in a manner that may damage the company's reputation and / or damage its good name. 4.8. The user declares that he will not use the site and / or its contents for commercial and / or other purposes, without the prior written consent of the company. 4.9. The user undertakes not to copy and / or scan and / or create a database of the contents of the site and also not to use and / or allow others to use, in any way, the content displayed on the site. 4.10. Do not link between the site and any site that contains pornographic content, content that encourages racism or unlawful discrimination, content that is against the law, content that is published in violation of the law or content that encourages illegal activity. t2> 4.11. Do not contact pages on the site that are not the home page of the site ("deep link").When contacting the site, it must be ensured that the exact address of the site's home page appears in the usual place designated for this purpose in the browsing interface where the user must not change, distort or hide this address, And should not be replaced at any other address. 4.12. The company may order the user to cancel and / or cancel any link to the site, in its sole discretion, without the user having any claim and / or demand and / or claim against the company in this matter. 4.13. Do not enable / disable the activation of any other computer or food application, including Crawlers, Robots, etc., for the purpose of automatically searching, scanning, copying, or retrieving site content (in whole or in part). This includes, do not create or use such means for the purpose of creating a collection, collection or repository that will contain the contents of the site (all or part of them). Do not display the site and / Or its contents and / or the services provided within it on the site from another network (whether within a frame ("Frame") or in any other way), overt or covert. The site and / or The contents and / or the services provided within its framework in any way - including through any software, device, accessory or communication protocol - that changes the design of the site and / or the content of the site and / or the services provided within the framework of the site and / or They are deprived of something (including advertisements and commercial content). 4.14. 4.15.
Intellectual Property
5.1. All copyrights and intellectual property on the site, including trademarks, patents, models, methods and trade secrets, in the services provided within its framework and the contents of the site belong to the company only and are used as its exclusive property. These rights apply, among other things, to the databases on the site (including the list of items, their description, design and images) as well as to the graphic design of the site, the computer code of the site and everything related to its operation and any other information published by the company and / or on its behalf (hereinafter: "the protected rights"). 5.2. You may not copy, reproduce, modify, publish, market, distribute, publicly display, publicly perform, transmit, transmit to the public or make available to it, process, create or process derivative works, sell or lease the protected rights. And / or translate any information from the site (including trademarks, images, texts, design, etc.) in whole or in part, whether by the user or through and / or in collaboration with a third party, in any way or means - whether electronic, computerized, Mechanical, optical, photographic or recording means, or by any other means and means - without the prior written consent of the Company and subject to such terms of consent, as far as possible. 5.3.Trademarks (whether registered or not), company name, logo, company advertisement, domain name, icons, any information and / or display appearing on the site, including graphics, design, verbal presentation, editing and presentation - all constitute They are also the rights protected above and are the property of the company only, and may not be used without its prior written consent. By actually uploading and / or publishing and / or submitting the contents of the users of the site, there is a confirmation that all the rights in the above contents are owned by the user who uploaded / published / submitted them. To the extent that a user is not the creator and / or the owner of the rights in the content that he / she has published / published / sent to the site, then uploading / publishing / submitting the content to the site is a confirmation on his part that he Holds a lawful authorization - by the rights holder in the above content - to make any use of it and to confer any right on it (wherever in these regulations it is stated to upload / publish / submit user content to the site, the intention is also, among other things, to send content via message / message Email through / through the site to the company). It is clarified that in this case the company will not bear any responsibility for damages that will be caused (if they are caused) as a result of a violation of rights as a result of publishing / uploading / submitting surfers' content, and the user who uploaded / published / submitted the said content will sue the company for Any expense it will be required for them. 5.5. By uploading / publishing / submitting the content of the surfers on the site, the user grants the company a license - free, worldwide and unlimited in time, to copy, reproduce, distribute, market, make available to the public, perform publicly, broadcast, publish, process, edit, translate and use in any other way In the User Content as aforesaid, and to grant sub-licenses for the purpose of all the actions listed above, through these Terms or in any other way, for consideration or not for consideration, at the sole discretion of , both within the site and in any media you see To suit. 5.6. The Company may use in any way, including by way of commercial exploitation and / or for the creation of rights, including patents, trademarks, trademarks, designs and copyrights , ideas, reviews or other folded expressions In the User Content, whether published or not, and you may allow such use to others, without providing any consideration (including, granting a credit, royalties or other benefits). 5.7. Without derogating from the above, the company may, in its sole discretion, grant credits and / or provide gifts to users of the site, who have uploaded such content, without this being in order to impose any charge or responsibility on it. 5.8 . Concerns and / or justifications for copyright infringement (and / or other rights) on the site must be raised with the company immediately in writing.Measures to be taken by the Company, and to the extent that they are taken, based on such information to be passed on to it, will not constitute proof of any violation of any right. Use of the site is the sole responsibility of the user. 6.2. The user of the site will not have any claim and / or claim and / or demand towards the company in connection with the site, the services provided within its framework or its contents. Without derogating from the generality of the aforesaid, it is that the company will not bear any responsibility whatsoever for the users' content, including the use made of them by third parties (if any). 6.3. The company does not guarantee that the content of the site (including the content of the users) will be complete, correct, legal, accurate or will meet the expectations and / or requirements of the users. 6.4. The company will not bear any responsibility for the contents of the site and / or their use and / or reliance on them, and calls on users to verify the accuracy and veracity of any information published on the site before using it. It is clarified, for the avoidance of doubt, that the contents of the site are not a substitute for advice and / or professional treatment where they are required. 6.5. The company does not undertake to maintain the availability of the site and / or the availability of the site's contents and / or the site's services. It is clarified that the site, its contents and the services provided within its framework are not immune from unauthorized access to the company's computers or from damages, breakdowns, malfunctions or failures - whether in hardware, between In the software, whether in the lines and communication systems, whether at the company or at the site management - and there will be no such thing as imposing on the company any responsibility and / or establishing a right for any of the users. 6.6. The user of the website undertakes to indemnify the company, its employees, managers and / or anyone on its behalf for any damage, loss, loss of profit, payment or expense caused to them - including attorney's fees and legal expenses - due to violation of these terms. In addition, the user will compensate and / or indemnify the company, its employees, managers and / or anyone on its behalf for any claim, claim or demand raised against them by by a party Any third party as a result of user content that he uploaded and / or posted and / or published on the site, or as a result of any use he made of the site's services.
Purchase items on the
website
7.1. Purchases of items on the website will be made by filling out an order form - the user will select the desired item and / or service, color and size, while for each item and / or service offered on the website, an "item page" will be displayed. The item or service offered and its price (hereinafter: "Page item"). The company may update the item page from time to time, add or omit details, remove out-of-stock products, add colors and / or sizes and update and / or change the price of the item from time to time.It is clarified that the images on the site are for illustration only, there may be changes between the images (including the colors in the images and item details) and the actual items, which are due, among other things, to the fact that the items are photographed and displayed on a computer screen. Unless is explicitly stated otherwise. 7.2. As an integral part of the purchase process, the user will be asked to choose a password, as well as type in basic details such as name, address, e-mail address, phone number and card number credit, except for rechargeable cards (including, but not limited to) Credit cards loaded in the mail Israel). Care must be taken to provide the correct and accurate details in order to ensure the order execution (hereinafter: "order execution"). Deliberately giving false information may amount to a criminal offense. Against submitters of false details civil and criminal legal action may be taken, including tort claims for damages caused to the company due to disruption of the operation of the site. In addition, the information provided by the user of the website will be used, among other things, to send e-mail regarding special promotions or updates on the website, only after receiving the user's approval. Upon placing the order, the company will check the credit card details and upon receipt of the order confirmation by the credit card companies, the user will be notified accordingly that the order has been approved. It is clarified that the transaction is charged for the cost of the item or service purchased by it, will be made using the credit card immediately upon completion of the order. The product (s) and / or service (s) that will be purchased through the site (that is, made by the user an order and this has been approved) will be referred to below as: “the items”. 7.3 Conditions for completing the purchase transaction - The purchase transaction will be made only after the completion of the ordering process and after the company receives approval from the credit card company to make the charge, in accordance with the existing work procedures between them and the company. In the event that the transaction is not approved by the credit company - the customer will receive an appropriate notice. In addition, the purchase transaction can be made also by cash and in this case the transaction will be completed after the payment is made to the company in the company store or by the shipping company. Completion of the purchase transaction Conditional on the fact that the requested items are in stock at the time of completing the ordering process. In the event of an item that is out of stock and / or there is a problem with its delivery, for any reason, the company may notify the user of the cancellation of the order. Such notice will be given to the user by e-mail and / or by telephone and / or by text message on the mobile phone, in accordance with the Company's discretion. In such a case, the user will not have any claim against the company and in fact making the order, the user waives any such claim. The Company reserves the right to limit the quantity of items and / or the order amount, in each order, at its sole discretion 7.4. The order will be registered on the company's computers and it will be possible to follow its handling at the "My Account" link on the website. A confirmation of the transaction will also be sent by e-mail within 48 hours of the completion of the purchase transaction by the user on the website. It will be clarified and emphasized that sending an e-mail electronic regarding the registration of the order in the company's computerized system does not constitute evidence of the completion of the operation and the sending of the e-mail does not obligate the company. It is clarified that the records of the company's computer system, which include a computerized and automatic record of all operations on the site, constitute prima facie evidence of what is stated in them.
Product Delivery
The user may choose to deliver the ordered items directly to his home and / or other destination, at his choice - by courier directly to the user's home or to a collection point of the user's choice, depending on his choice, through the website. 8.1. To the user's home and / or to a collection point at the user's choice - the company will provide the user or a fixed collection point registered on the site at the user's choice with the items through an independent shipping company at its sole discretion (hereinafter: Shiloah ”). The delivery of the items by the shipping company will be made up to 5 business days from the date of execution the order on the website according to the shipping area. The company is not responsible for any act and / or omission of the shipping company, including delay in delivery. Items will not be allowed to be delivered outside Israel. It will not be possible to deliver items on Fridays / Saturdays / holiday eves, holidays and holidays. The Company is not obligated to deliver the items to areas restricted to security. Delivery to the user's home and / or to another address depending on his choice will be limited to the area of activity of the shipping company, nationwide, between the hours of 08: 00-20: 00 every day, except Fridays / Saturdays / holiday eves, holidays and holidays. If it is not possible to deliver the items to the address entered by the user, the items will be delivered by delivery to the collection point closest to the address entered by the user and after telephone coordination with the company representative. Delivery of items to the user's home involves the payment of a shipping fee as specified on the website (hereinafter: "shipping fee"), which will be added to the price of the items indicated on the website and will be charged for delivery to only one destination, regardless of order volume. Items). It is clarified that the delivery times listed above are approximate times and that there may be changes in delivery times due to delays, which depend on the third party and are not dependent on the Company.The user acknowledges that he is aware that the can and the delivery of the items will be made within a shorter or longer time than the estimated time and also, confirms that he knows that the company will not be responsible for the late delivery of the items "Delivery fee" - the delivery of the items to the user's home and / or address of his choice, through a shipping company, will involve a payment of NIS 30 for execution of an order up to NIS 299. Delivery of the items to a fixed collection point registered on the website according to the user's choice, through a shipping company, will involve a payment of NIS 15 for execution of an order up to NIS 299. When placing an order, the amount of which exceeds NIS 299 (including VAT), the user will not be charged such a shipping fee. Execution of an order paid by cash can be made starting from the amount of 500 NIS per order and will involve a payment of 40 NIS for shipping.
8.3. It is clarified that the delivery times listed above are approximate times and that there may be changes in delivery times due to delays, which depend on a third party and are not dependent on the company. The user confirms that he knows that he can and the delivery of the items will be made in a shorter or longer time than the estimated time and also, than that he knows that the company will not be responsible for late delivery of the items, among other things, in the following cases - " Force majeure ”, and without prejudice to the aforesaid generality, war, hostilities, emergencies and natural disasters and / or strike and / or shutdown of the suppliers of goods necessary for the production and / or transportation of the products and for any other reason, Which is not controlled by the company. With regard to the supply of items to areas that are restricted for access from a security point of view, the company will be allowed to deliver the items to the user in a nearby and acceptable place, by prior arrangement with the user. It is clarified that the company does not commit to delivery time, as defined above, when the items (all or some) are out of stock - then the company will notify the user, who will be able to cancel the order, all according to the details entered by the user on the company website. The company will not be responsible for any delay in the delivery of the items to the user and / or their non-delivery, which will be caused due to incorrect and / or incomplete and / or incomplete details provided by the user. 8.4. It is clarified that the delivery of the items (at the company store and / or at any other destination at the user's request) can be conditioned on the presentation of the user's identity card as well as the order confirmation number, as received from the ordering system. The Company's sole discretion. It is agreed that the company and / or anyone on its behalf will be entitled to demand any additional means of identification, at its discretion, as a condition for the delivery of the items to the user.
Cancellation of a purchase transaction by the user
The user may cancel the transaction he made on the site in accordance with the provisions of the Consumer Protection Law, 5741-1981 (hereinafter: "Consumer Protection Law") and receive a refund for it or alternatively exchange the product for an equivalent alternative product or receive a monetary credit, all As detailed below: 91. Cancellation of the transaction after receiving the items by the user - the user will be entitled to cancel the purchase transaction within 14 business days from the date of receipt of the items, provided that the items are in good condition and not used at all. Cancellation of the transaction will be done by returning the items to the company's store independently and / or by the shipping company provided that the items are in order and not they are used at all. Cancellation of the transaction can be done in accordance with the return and exchange policy of the company listed on the website and subject to the following conditions: Return the item to the company store by the shipping company with a tax invoice, provided no item is used Item labels and / or accessories for the item).
9.1.1. 9.1.2.9.1.3. Replacement of the item with another product or return against receipt of a cash credit (credit voucher issued by the company) - will be done at the user's home by the shipping company in accordance with the company's exchange and return policy, as updated from time to time, within 14 business days of receiving the product. The user and provided that the product has not been used in any way. According to the user's choice) by the shipping company, within 48 hours from the date of receipt of the item the user requested to return to the company and after violating Nineteen was received and inspected at the company's store, less a cancellation fee of 5% or NIS 100 of the purchase amount (whichever is lower). 9.1.4. 9.1.5. 9.2. A person with a disability, as defined in the Equal Rights for Persons with Disabilities Law, 5758-1998, may cancel a transaction he has made within 4 months from the date of receipt of the goods, subject to a conversation between the company and him (including an electronic communication call). The company will be entitled to request the presentation of a copy of an appropriate certificate stating that the consumer is a person with a disability. The above will also apply to "senior citizen" and / or "new immigrant", as defined in the law. " 9.3. The company's customer service is the body entrusted with handling user inquiries regarding the execution of orders and / or transactions and / or cancellation and / or any other issue - by email hi@peteat.co.il or by phone 054-2232992 or on WhatsApp 054-2232992, and this on weekdays only, between the hours of 10: 00-16: 00.
Cancellation of the purchase transaction by the company
The Company reserves the right to terminate at any time, in its sole discretion, the activity on the Site and / or to cancel a purchase transaction made by a user, including, but not limited to, in any of the cases listed below: Upon completion of the purchase transaction, it became clear that the item was out of stock and the credit card details and the full details of the user were not received in the system. In any case where an action was taken in violation of these regulations. The user acted illegally and / or in violation of the provisions of the law; The user provided incorrect details when making the purchase transaction and / or afterwards; The user has committed an act or omission that could harm the company and / or anyone on its behalf and / or in the normal operation of the site and / or any other third party. the company Believes that the user intends to sell the items, which he purchased through the site, to any third party. In this context, the user confirms and undertakes not to sell items purchased on the site to any third party. 10.1.10.2.10.3.10.4.10.5.10.6. 10.7. > The user did not come to the store to collect the items ordered by him within 14 business days regarding orders paid by credit card or within 5 business days regarding orders selected to be paid in cash at the company store. Other, any sabotage and security incident. 10.8. 10.9. In such circumstances the company may cancel the transaction or offer to the user An equivalent replacement item, at its discretion and in accordance with the circumstances of the cancellation. If such sale is canceled, the company will not be responsible and will not bear, in any case, any direct, indirect, consequential or special damage caused to the user or a third party including but not only damage due to the purchase of the product and / or service by a party Tuesday at a higher price.11.Responsibility, security and privacy The company and / or those on its behalf take reasonable precautions to maintain, as far as possible, the confidentiality of the information. The user's personal details (name, e-mail, etc.) will be stored in the company's database. from her. The information is not passed on to any other party, except as required to complete the transaction or complete the task (such as to the credit card companies). The company will use the email address provided by the user and / or the other details provided by him, for the purpose of sending a return email and / or a response to the user's request and not for a different purpose and / or to any party C. Other. The Company does not make any use of the details of the means of payment entered by the user on the Company's website, but to make the payment, and does not transfer them to any third party, except for the purpose of performing the transaction requested by the user The credit card details of the users who perform operations on the site are not stored in the company's systems, since the clearing of the credit cards is done through an external party. Due to the fact that we are dealing with operations in an online environment, the company can not guarantee complete immunity from intrusion into its existing computer system and / or disclosure of information stored by illegal operators and therefore, if any third party manages to penetrate information stored by the company and / or To misuse it, the user will not have any claim, claim and / or demand towards the company. In addition, in cases arising from force majeure, the company will not be liable for any damage and / or injury of any kind, indirect and / or direct, that may be caused to the user and / or anyone on his behalf, if any information provided by the user on the site The company will lose and / or reach a hostile party and / or use it without permission. The content presented to the user and / or who has shown interest in it, while you were the user of the site and the actions performed by him on the company's site, so that the company may store the information and use it for its own purposes, subject to the terms of these terms and conditions. The company may provide such statistics to third parties, as long as the data does not relate to the user personally and / or enable his identification in person. 11.1. 11.2. 11.3. 11.4. 11.5.
11.6. Marketing mail will be sent subject to obtaining the express written consent of the user, in accordance with the requirements of the law.
12. Customer Service
For details and inquiries regarding orders, items and / or their delivery, you can contact the company's customer service department by email hi@peteat.co.il or By phone 054-2232992 or on WhatsApp 0542232992, and on weekdays only, between the hours of 10: 00-16: 00.
13. Law & Jurisdiction
The law applicable to these regulations and / or to any action and / or conflict arising therefrom, is Israeli law only. The jurisdiction in all matters relating to these regulations, whether directly or indirectly and / or arising from it and / or the use of the website, shall be to the competent courts in Tel Aviv, according to their authority
Substantive - and to those only and not to other courts.